Seagate is being sued by a group of consumers for their defective hard drives. The national class-action lawsuit was filed on Tuesday at the US District Court for the Northern District of California.
Per Tech Worm: The suit claims that the American data storage company sold hard drives that “failed to live up to the advertised promises”. The plaintiffs are being represented by Hagens Berman, one of the leading consumer-rights law firm.
The suit also states that recent buyers of Seagate’s hard drives have lost significant amount of data while also leaving them with a broken hardware. Plaintiffs assert that their hard drives routinely failed with rates that are exceptionally high, making Seagate violate federal consumer laws and own warranties after providing faulty replacements.
The products targeted by the lawsuit are Seagate’s 3TB hard drive models which are the Barracuda 3TB Hard Disk Drive and the Backup Plus 3TB External Hard Disk Drive.
The claims filed on the legal documents are supported by Backblaze, which according to Tech Spot have stated for many years that the Barracuda 3TB model were the “least reliable” among their 49,000 collection of hard drives.
PC World cited that one of the plaintiffs, Christopher Nelson, said in the lawsuit that when he purchased a Seagate Backup Plus drive in 2012, it “suffered a catastrophic failure with little to no forewarning in 2014”.
Seagate sent a replacement for Nelson’s defective hard drive. However, he claims that it also failed after being used under 12 months. The suit asserts that since all of Seagate’s 3TB drives are always delivering high failure rates, they shouldn’t be replacing them with the same model as it isn’t an effective solution.
Hagens Berman is still seeking for other people affected by Seagate’s defective hard drives to join the class-action lawsuit.
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